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How to buy food, drinks and other items at El Dorado
In El Dorado all purchases are paid for using your contactless RFID festival wristband.
When you arrive, the vouchers are scanned & credited to a chip on your Festival wristband which you use to make contactless payments for drinks at the event.
Please buy drink vouchers in advance so you can avoids queues, and go straight to the bar!
How they work:
1. Buy your voucher in advance below
2. Get your wristband credited as your arrive and get in quicker!
3. Go straight to the bar & get the drinks in!
4. Top up more on the day if you needed / Refund what you don't spend on our website after the festival.
Advance Top Up Offers:
1. FREE DRINKS CREDIT
Buy a voucher worth £100 or more in advance and get 10% of the total value in FREE drinks credit. FREE credit is none refundable.
For example: Top up £250 in advance and you'll receive £25 in FREE drinks credit to spend over the weekend. Your FREE drinks credit activates after all voucher credit on your wristband is spent and can be used to buy water, soft or alcoholic drinks from any of the bars. FREE credit is none refundable.
2. SET TIMES BOOKLET
All those who buy a voucher in advance will receive a FREE set times booklet upon arrival at the festival.
3. COMPETITION ENTRY
Buy your voucher before 10am on Monday 1st July and you'll also be entered into a competition to win the total value of your voucher back in free credit!
We strongly recommend purchasing a voucher in advance so you can claim free credit and make the most of the festival! You will still be able to top up your wristband using cash or card at one of our booths, but you will not receive the advance top up offer.
Please note. All wristbands will incur a £1 activation fee. For example;
Buy £50 credit
£1 activation fee (to all FIRST time activations only)
£49 to spend
If your voucher entitles you to free credit, your FREE drinks can be bought after all regular credit is spent and can be used to buy water, soft or alcoholic drinks from the bar. Free credit is non-refundable.
Topping up on the same wristband the second time, NO activation fee applied.
Wristband Refund Applications
Applications open after the festival on Tuesday 9th July 2019 at 12pm.
Make sure you keep hold of your wristband as you will need the 14 digit ID number from the back of your wristband chip to refund any left over money.
Refund applications open Tuesday 9th July 2019 at 12pm and close on Friday 12th July 2019 at 12pm. Please make sure you apply for your credit refund before the cut off. The link for refunds will be made available on our website.
Any refund application made after the closing date will not be accepted.
Please note all refunds will be processed immediately but can take up to 5 working days to appear in your bank. If your bank is outside of the UK, please allow for a longer processing period. All refund applications are subject to a £1 fee to cover banking administration costs.
Venue Address: Eastnor Castle Deer Park, Eastnor Castle Deer Park, Ledbury, HR8 1RL